Welcome to Elysian Resort! We are committed to protecting the privacy of our guests. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our services, you agree to the terms of this policy.
1. Information We Collect:
We may collect various types of information, including but not limited to:
- Personal Information: Names, addresses, contact details, identification documents, etc.
- Reservation Information: Dates of stay, room preferences, special requests, payment information, etc.
- Guest Services Information: Requests, preferences, feedback, etc.
- Website Usage Information: Cookies, IP addresses, browser details, etc.
2. How We Use Your Information:
We use the collected information for the following purposes:
- Reservation Processing
- Providing Guest Services
- Communication (e.g., newsletters, promotions)
- Improving Our Services
- Legal Compliance
3. Information Sharing:
- We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law.
4. Data Security:
- We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.
5. Cookies:
- We use cookies on our website to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
6. Third-Party Links:
- Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites.
7. Your Choices:
- You can choose not to provide certain information, but it may affect your ability to use our services. You can also opt-out of promotional communications.
8. Updates to This Policy:
- We may update this Privacy Policy from time to time. The latest version will be posted on our website.
9. Contact Us:
- If you have any questions or concerns about this Privacy Policy, please contact us at +254 709 774 000 or reservations@elysian-resort.com
Thank you for choosing Elysian Resort. We look forward to providing you with an enjoyable and secure experience.